EU compliant self-service withdrawal portal for PrestaShop.

Setup

Built for PrestaShop

On PrestaShop, UndoPortal installs as a native module: upload the module, connect your account, and a compliant withdrawal link appears in the customer area — a short video guide walks through every step.

Native PrestaShop module

Install from the back office like any module and configure it in a couple of fields — compatible with PrestaShop 1.7 and 8.x.

Customer-area entry point

The withdrawal link is added to the customer account and order pages automatically, so it's easy to find throughout the withdrawal period.

Automatic confirmation & audit log

Each request sends the legally required confirmation on a durable medium and is written to an immutable, exportable record.

Which PrestaShop versions are supported?

UndoPortal supports PrestaShop 1.7 and 8.x. The module installs from the back office, and the video guide covers the full setup.